Pipes are an essential part of a plumbing, and their failure can result in huge messes and water damage. During colder months, the chances of your pipes freezing and bursting increases, especially if you haven’t taken the steps to winterize your backflow.
At High Desert Backflow, we can do it all from winterizing to prevent a leak or break to offering all the repairs you need if you experience a burst pipe as well as water damage restoration services to help with water removal. And because we offer expertise beyond that of a plumbing contractor, we will quickly diagnose the issue and repair it faster and more affordably than anybody else in the market.
Read on for common indicators that you have a problem with your water service line, what you should do next and 9 reasons you should call us over a basic plumber.
How do you know you have a water service line problem?
Here are common indicators that you have a water service line leak or break:
- If you get your water bill and it’s higher than normal, you may have a leak. Your water service provider may also inform you that you have constant consumption on your meter.
- If you notice a drop in water pressure to your home, this is a good indicator that there’s a problem.
- If you have visible water coming up from the ground, a soft spot in your yard or water bubbling up from your concrete, you have a leak.
What should you do next for water line leaks?
If you have one of these indicators, there are 3 steps to address it:
- Verification. Call the water company for a leak check where they come out and verify that there’s a leak.
- Determination. The purveyor will also determine responsibility for the leak and whether the water needs to be shut off inside the meter box. In Idaho, the resident’s (or commercial space owner’s) responsibility is from the backside of the water meter to the foundation.
- Diagnosis and repair. This step is crucial. Read on for 9 reasons why you should call us to quickly resolve your water service line leak or break.
Why hire High Desert Backflow over basic plumbers?
- Extensive experience. Plumbers generally specialize in indoor plumbing, but a lot of them don’t have the underground experience that we have. Our collective years of experience working exclusively with water service lines doing excavating and underground pipeline repairs is a big reason why homeowners and commercial property managers choose us first.
- Response time. We do all the work ourselves and have a lot of pride in what we do. Response time plays a big part in minimizing property damage, so we provide 24-hour response time for a water leak emergency.
- Attention to detail. A lot of contractors operate with a blow and go philosophy, even if that means leaving a mess or causing further damage to landscaping. We leave the job site looking just as good as when we got there.
- Cost. Some plumbing outfits are charging anywhere from $9,000 to $12,000 for a cut-and-dried water service line replacement. Based on our institutional knowledge and abilities, we offer a far more cost-effective approach.
- Prevention. It’s not uncommon for one leak to lead to another. Some plumbers will make a spot repair and be on their way. Ethically, we won’t do that. We advise customers of our recommendations to avoid bigger problems down the line.
- No up-charges. The majority of plumbing companies will send a text out for a service call and then take advantage of customers with upcharges for services that aren’t necessary. That’s not how we operate. We’re not here to sell. We’re here to diagnose and repair. If you just need one small fitting outside the meter box that needs to be replaced because it was failing, you don’t have to worry that we’re going to try to convince you that you need a $10,000 service.
- Prioritize safety. We’ve seen quite a few instances where a plumbing company comes in and starts digging up a customer’s front yard and rips a gas line out or hits a telecom line and then the Internet’s down. We take the time to make sure that all other underground utilities are marked out so there is no further damage and even coordinate with tree contractors if necessary to safely complete an excavation and repair.
- Complimentary service call. We don’t know of any plumber that doesn’t hit customers with service charges. With High Desert Backflow, anytime we get a call about a potential leak or repair on a service line, we will go out and diagnose it to pinpoint exactly where the leak is. And all of that is at no cost to the customer.
- Match or beat price quotes. We’re so confident in our expertise and fair pricing that we’ll match or beat any legitimate quote.
